THE METRIC

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Swedish Covenant Hospital Welcoming Center

Swedish Covenant Hospital Welcoming Center in the Foster Medical Pavilion. © Allen Bourgeois

The recently opened Welcoming Center in the Foster Medical Pavilion on the campus of Swedish Covenant Hospital provides an array of services that benefit the community as well as area physicians. Operated by Lutheran Social Services of Illinois (LSSI), as an extension of Project IMPACT in the ED, the Welcoming Center offers easy access to mental health and substance abuse treatment. It provides a safe alternative to seeking care in the Emergency Department, and no appointments are needed to see an experienced mental health professional. The center works closely with the Swedish Covenant Hospital Emergency Department to identify and treat patients who present with symptoms. Patients may also be referred directly to the center and no prescriptions are needed to refer a patient.

Swedish Covenant Hospital Welcoming Center

A patient seeking help at Swedish Covenant Hospital’s Welcoming Center in the Foster Medical Pavilion. © Allen Bourgeois

“The Welcoming Center also can help get appropriate patients the care they need sooner versus having them go to the Emergency Department and then be referred back to the Center,” says Manoj Patel, Program Director at LSSI. “The center is a warm and inviting place that offers help for patients with mental health and substance abuse issues and we encourage physicians to utilize the center for patients who require attention.”

Clients can experience long waiting lists in the community for long-term behavioral health services. “The Welcoming Center can help engage clients in treatment while they wait for longer-term services, or clients can chooses to stay in treatment at the Welcoming Center for their longer-term services,” added Patel. “We give our clients hope and support.”

Located on the Swedish Covenant Hospital campus, the Welcoming Center works with physicians and ER personnel to assist patients in need.  The Welcoming Center, which is open Monday to Friday from 8 am to 8 pm, is located at 5215 N. California Avenue in the Foster Medical Pavilion (FMP), suite F101 on the first floor. For more information, contact Kathryn Chapman, MA, LPC, site supervisor, at 773-561-5809.